Job Description:

Safety Orientation, Understanding, Compliance and Enforcement

Attend Front Line Supervisor Development Programs in order to learn and understand the organization, operational rules and regulations
Coach and train unionized employees on safe and productive work procedures
Build safety compliance and improve safety results through regular safety observations; provide feedback (positive and constructive) to subordinates and take action on non-compliant behavior
Ensure safe operation as measured by accidents and incidents and employee injuries
Achieve weekly and monthly safety observation expectations and objectives in regards to the safety management plan
Respond and provide support to the Trainmaster and Assistant Superintendent for crossing accidents and incidents or site of an injury to support employee reaction, work with police and manage the site until the track and service have been restored
Responsible for the draft submission of accident and injury investigation close out
Respond and provide support to the Trainmaster and Assistant Superintendent for a dangerous good incident or leak in a yard, liaise with the Dangerous Goods Officer and ensure employee and public well-being is upheld
Train, audit and enforce Standard Operating Procedures
Play a role in the investigation of accidents and incidents

Problem Solving and Decision Making

Attend Front Line Supervisor Development Programs in order to learn and understand our internal systems, process, policies and procedures for solving issues and making decisions
Maintain teamwork and order amongst staff, contractors, and internal clients by acting with a sense of urgency and respond to issues as they may arise
Use operational data in CN systems to identify opportunities to improve asset utilization and service reliability, taking action for own territory and making recommendations to CN’s network implication
Oversee crew utilization, track deadheads, recrews and labor costs as well as improve the operations and cost control in conjunction with the Trainmaster and Assistant Superintendent for the terminal
Set recover plans for service exceptions in conjunction with Rail Traffic Control (RTC) center, Trainmaster and Assistant Superintendent
Responsible for overseeing accurate timely reporting of delays and identifying ways to reduce delays, managing, monitoring and improving Initial Terminal Delay and Final Terminal Delay

Planning and Organizing Workload

Attend Front Line Supervisor Development Programs to understand service design and support tools in order to plan and organize workflow
Work with rail traffic control to manage train line ups and train meets to predict estimated time of arrival and train crew needs
Manage crew productivity against switching standards, recommend improvements when appropriate
Keep track of the yard status, service commitments, old dates, inbound arrivals, process traffic to reduce dwell, and ensure train connections and departures meet the service plan
Determine best opportunity to move traffic against multiple demands
Give recommendations to cost control and asset utilization in all planning and implementation
Monitor customers service plan and adjust

General Leadership and Supervisions of both Union Workforce

Attend Front Line Supervisor Development Programs to understand the organizations desired leadership behavior’s, communication expectations and enforcement of the collective agreement
Communicate company goals and policies to create clear understanding of direction and expectations to unionized employees
Conduct investigations per collective agreement and issue discipline with support from Trainmaster or Assistant Superintendent as well as Labor relations
Develop and sustain the right employee behaviors with feedback, recognition, reinforcement and coaching
Process the administration leave of absence and time off requests (varies depending on location)

Performance Management, Training and Onboarding

Evaluate employee performance and review performance expectations, actual performance, and overall performance ratings
Conduct onboarding conversations to ensure employees are adopting proper work practices, and have the knowledge, tools and understanding to perform their job safely and efficiently
Identify and coach performance deficiencies, and take action to build required behavior
Share best practices, information, operational concerns and company information in order to create transparency and clear understanding of company direction and expectations

Job Requirements:

Industrial work experience demonstrating progression of responsibility and complexity in a safety-compliant environment
Experience working with heavy machinery
4 years of supervisory experience – management or with unionized employees*
3 years of experience on railroad as conductor*
Any experience for these above would be considered as an asset

Education/Certification/Designation

Competencies

Knows the business and stays current with industry trends to elevate expertise and work
Tracks metrics to achieve ambitious targets and holds self accountable to meet performance expectations
Inspires others with impactful communications and adapts well to its audience
Makes informed and timely decisions to succeed
Shows initiative and empowers others to raise our collective game
Improves processes on a continuous basis to enhance safety, security and to reduce CN’s environmental footprint
Identifies risks and anticipates impacts to ensure a safe and secure environment
Time management
Project management

Technical Skills/Knowledge

General Microsoft and computer skills; especially: Excel, Word, SRS, SAP, PAP, Applications such as RTBI, DataCity, SmartYard
Comprehensive knowledge of safe rail operating practices

Job Type : Full Time

Job Location: In person

Transportation Supervisor

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